Chord Specialty Dental Partners

Contact Center Agent

Location US-
ID 2024-1508
Category
Administration
Position Type
Full-Time
Location Status
Remote

Overview

Join Our Team as a Skilled Contact Center Agent!


Are you a people person with excellent communication skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, Chord Specialty Dental Partners might be the perfect place for you!

 

In this role, you will play a vital role in ensuring a positive patient experience right from the first contact. You will be responsible for assisting patients with a variety of tasks to ensure their dental care journey is smooth and efficient.

 

Bilingual in English/Spanish is preferred.

 

Pay: $18-22/hr

 

Schedule: 7:30am to 4:30pm or 8:30am to 5:30pm

 

Location: Fully Remote

Responsibilities

  • Assist callers with scheduling appointments, appointment confirmations, record requests etc.  
  • Secure and input accurate demographic and financial information from patients 
  • Accurately enter data in system 

Qualifications

  • Minimum of one (1) years of working experience in a health care environment, call center, or customer service-oriented role 
  • Ability to use Microsoft Excel and Microsoft Word 
  • Excellent written and verbal communication skills 
  • Bilingual in English/Spanish is preferred

  • Ability to multi-task 

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

  • Medical and Vision Insurance: You're eligible starting the first month after you join.
  • In-house Dental Coverage: Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match: We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
  • Employee Referral Program: Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance: We understand the importance of furry family members too.
  • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We’re always looking for talented, driven individuals who have a desire to make an impact. 

 

#INDCSDP

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