Pay: $15.00 - $17.08/ hour.  

Schedule: Monday-Thursday (8:30am-5:30pm) Occasional Fridays (8:30am-2:30pm for Blitz) 

Location: Hazelton & Danville, PA. 

At Spark Orthodontics we believe in providing exceptional care to our patients while fostering a supportive and dynamic work environment for our team. We are seeking a Patient Services Representative who is passionate about leadership, patient care, and operational excellence to join our front office team.

The Front Office Supervisor is a key member of the team and will work closely with the Office Manager to ensure the smooth operation of our front desk and patient care processes. As a supervisor, you will be responsible for overseeing the daily functions of the front office, managing the front desk staff, and ensuring that operational goals are met.

We are looking for someone with a strong work ethic, self-motivation, organizational skills, and excellent conflict resolution and leadership abilities.

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• Filing and scanning medical documents and office forms as directed
• Verifying all patient demographic, health, pharmacy, and insurance information
• Cleaning the front office work area and other maintenance assignments as directed
• Schedule and confirm patient appointments

• Motivated and willing to learn on the job
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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