Pay range: 

At Children's Dental Health, an affiliate of Chord Specialty Dental Partners, we’re committed to delivering exceptional patient care and creating a supportive, team-first culture.

As an Office Supervisor, you’ll play a key role in keeping our practice running smoothly—supporting daily operations, coordinating front office and clinical workflows, and ensuring our team and patients have a positive experience every step of the way.

Working closely with the Operations Manager, you’ll help train team members, drive efficiency, and foster a collaborative, well-organized environment that reflects our shared values. If you're a natural leader with a passion for delivering confident smiles and exceptional care, we’d love to have you on our team.

Location: Lancaster & Wyomissing, PA

Work Schedule: 8:00 am - 5:30 pm, Monday - Friday & additional hours as needed. 

• Assist the Operations Manager in meeting production and operational goals.
• Support the coordination of front office and clinical team schedules to ensure efficient daily operations.
• Serve as a point of contact for staff questions and workflow support.
• Monitor office cleanliness, organization, and readiness for daily operations, including supplies and meeting OSHA standards
• Help train new employees on systems, processes, and daily expectations.
• Assist with employee engagement efforts, including office events, recognition, and culture-building.
• Coordinate and lead morning huddles or office meetings in the absence of the Operations Manager.
• Support the implementation of marketing initiatives and community engagement.
• Document minor staff issues and escalate more significant concerns to the Operations Manager as appropriate.
• Ensure adherence to infection control policies and safety protocols.
• Provide basic administrative support such as scanning, scheduling oversight, supply ordering, and data entry.
• Assist with payroll accuracy by reviewing and confirming staff timecard submissions before manager review.
• Serve as acting manager when the Operations Manager is off-site or unavailable.

• 2+ years of dental, medical, or office supervisory experience preferred
  
• Strong organizational and multitasking abilities
  
• Effective interpersonal and communication skills
  
• Basic knowledge of Microsoft Office (Outlook, Excel, Word)
  
• Ability to maintain professionalism and discretion in handling confidential matters
  
• Conflict resolution and team-building skills
  
• Willingness to learn and grow within a supportive leadership structure

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Tuition Assistance: Invest in your growth with support for continuing education
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.