Chord Specialty Dental Partners is a Dental Support Organization dedicated to expanding access to quality dental care for children and adults. We support more than 60 practices across six states, helping ensure that providers have the tools and resources they need to deliver excellent, patient-centered care. Our focus is on delivering strong business and operational support so dental teams can focus on what matters most—their patients.

We’re seeking a Billing Manager to oversee day-to-day billing operations. This role will provide leadership to billing supervisors and leads, ensure efficient and accurate processes, and support the broader revenue cycle goals of the organization.

Location: West Chester, PA

Schedule: Starting the week of 7/14 Monday remote; Tuesday, Wednesday, Thursday West Chester and Friday remote. M-Th 8am-5pm and 8am-2pm on Fridays. 1/5/26 M-Th in West Chester, Fridays remote, with same hours.

Compensation: $78-89k/yr 

Team Leadership & Oversight

• Supervise and support Billing Supervisors and Leads, ensuring daily workflows are properly managed.

• Monitor productivity and quality, provide feedback, and conduct regular team meetings.

• Lead performance reviews, onboarding, and team development efforts.

Billing Operations

• Oversee accurate claims submission, payment posting, and follow-up procedures.

• Review and approve adjustments, refunds, and write-offs in coordination with Finance.

• Conduct audits and assist with month-end closing processes.

Process Improvement & Compliance

• Maintain and update departmental policies and procedures.

• Identify opportunities to streamline operations and improve accuracy.

• Collaborate with internal teams and external vendors to resolve billing issues.

Communication & Collaboration

• Serve as a liaison between billing, practice staff, and other departments.

• Coordinate meetings with payers as needed to address outstanding claims.

• Support cross-functional projects and ensure consistency across teams.

Training & Systems Management

• Assist with system updates, including new office setup and fee schedule maintenance.

• Train and mentor Billing Supervisors, Leads, and new staff.

• Contribute to standard operating procedures and documentation.

• At least 5 years of healthcare revenue cycle or billing experience, including 2+ years in a leadership role.

• Familiarity with Dentrix..

• Strong organizational and communication skills.

• Proficient in Microsoft Excel and other office software.

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• In-house Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.