Pay: $15.00 - $20.00

Schedule: Monday-Thursday 7:45am-5:00pm, Friday: 8:00am-12:00pm. 

Location: Travel between Bristol, VA and Kingsport , TN

Tri-Cities Orthodontic Specialists  has an immediate opportunity available for a Patient Services Representative (PCR)!

The PSR plays a crucial role in Tri-Cities Orthodontic Specialists  practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always makes an excellent 1st impression by delivering an unsurpassed customer experience.

• Deliver excellent customer service
• Check patients in and obtain all required documents
• Collet co-payments and verify insurance coverage
• Respond to patient billing or financial inquiries, directing to appropriate departments
• Schedule and confirm patients appointments
• Answer telephones and prepare new patient charts neatly and accurately
• Scan documents and essential paperwork to the practice management system

• Insurance verification experience required
• Dental office experience preferred
• Bilingual preferred

What We Offer:

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

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