Chord Specialty Dental Partners

Patient Services Representative

Location US-IN-Fishers
ID 2026-2953
Category
Administration
Position Type
Full-Time

Overview

Pay: $18/hour

Schedule: Monday - Thursday 7:40am - 5:00pm and Friday 8:00am - 1:00pm 

Location: Fishers, IN

 

Dr. J Pediatric Dentistry is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

 

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

  • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
  • Filing and scanning medical documents and office forms as directed
  • Verifying all patient demographic, health, pharmacy, and insurance information
  • Schedule and confirm patient appointments
  • Cleaning the front office work area and other maintenance assignments as directed
  • Motivated and willing to learn on the job
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

Qualifications

  • Motivated and willing to learn on the job
  • Front desk experience in a fast-paced environment
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

 

 

 

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